Hire Terms
1.HIRE TERMS CHECKBOX: By ticking the box labelled "I have read and
understand the terms and conditions*" on our CHECKOUT Page, all hirers
are thereby bound by our booking terms and conditions as shown below.
2.HIRE CONDITIONS: All hires accepted by LONDON AIRPORT SHUTTLE are
subject to these Booking Terms & Conditions without exception or variation
terms and by placing a confirmed order with LONDON AIRPORT SHUTTLE all
Clients will be deemed to have read, understood and fully agreed to these
terms which are hereby incorporated into all bookings by reference. The
invalidity of one or more or part thereof of any hire term/s will not
affect the validity of the remaining terms as set here.
3.COLLECTION PROCEDURE: The prices quoted by LONDON AIRPORT SHUTTLE are
discounted in order to make them affordable to as many Clients as
possible. In return for this discount, all Clients please note OUR GRACE
PERIOD ENTITLEMENT as follows: We always endeavour to arrive at pick-up
addresses early, however on rare occasions, due to circumstances beyond
our control (e.g. roadworks, traffic congestion due to accidents, snow/ice
etc.) we get delayed - In that event, as long as the vehicle arrives at
the pickup/collection address within 60 minutes of the agreed time, we
will then be deemed to have fulfilled our contract, and no recompense of
any kind will therefore be entertained. We always try to avoid this
situation as late pickups, clearly are not in our Client’s or in our own
interests. It is however in the Client’s interest to allow room for error
to or from a collection point, ie. to arrange the booked time for their
Vehicle/s earlier if possible and also to depart promptly at the booked
time if the destination arrival time is important. At no time can LONDON
AIRPORT SHUTTLE ever guarantee destination arrival times as they are
subject to traffic conditions on the day.
4.WAITING TIME/DELAY: Further to the previous term above, as LONDON
AIRPORT SHUTTLE is entitled to a GRACE PERIOD ENTITLEMENT, we in turn pass
this generous courtesy to all Airport and Port Collections (not to hotel
or other collections) in that we never charge for the first 60 minutes
waiting time/delay after the scheduled pick-up time for airport or port
collections. If there is more than 90
MINUTES delay (ie. one free hour plus an extra half hour) and the Client
has failed to contact LONDON AIRPORT SHUTTLE, then the hire will be deemed
to be a "NO SHOW" and the booking will be considered by both parties to be
cancelled by the Client and no refund can be contemplated for the "NO
SHOW" by the hirer at the designated collection point and time.
PLEASE NOTE: There is no Free Waiting Time from other pick-up
locations and any delay
is chargeable according to the vehicle booked (waiting time charges vary
from £30 - £60 per hour depending on the booked vehicle and are available
in advance on request.
5.LUGGAGE RESPONSIBILITY: It is solely the hirer's responsibility to
reserve the appropriate vehicle based on the amount of luggage, number of
passengers (and their size). Excess luggage or passengers if there is any,
will then have to go in separate alternative transport arranged by the
Client at very short notice at the hirer's expense, which can prove to be
very costly, so proper planning by the Client is clearly appropriate. All
hires undertaken by LONDON AIRPORT SHUTTLE are accepted in the strict
understanding that responsibility for all luggage carried in our vehicles,
rests solely with the Client and we therefore highly recommend travel
luggage insurance to all Clients, as LONDON AIRPORT SHUTTLE based on UK
Legislation cannot accept any liability whatsoever for lost luggage.
6.ONLINE BOOKINGS: should not be placed less than 48 hours before a hire
date without first contacting us for vehicle and driver availability by
email or telephone.
7.VEHICLE UPGRADES: London Airport Shuttle hereby reserves the right to
upgrade any booking to a LARGER VEHICLE or to send TWO OR MORE VEHICLES instead of
one (or the number of vehicles actually ordered), without prior notice to the
passengers or hire, and at NO EXTRA COST WHATSOEVER to the Hirer.
8.HIRE CANCELLATIONS: A full refund (less £10 admin fee) will be made for
all written hire cancellations with over 7 days notice before the hire
date. For hires cancelled within 3 to 7 days before a hire date, a 50%
cancellation charge applies (ie. a 50% refund payment will be made). For
hire cancellations received within 2 days or less before the hire date, a
100% cancellation charge applies (ie. no refund is possible).
9.HIRE CANCELLATION PROCEDURE: Should a Client need to cancel a booking
with LONDON AIRPORT SHUTTLE, the following method must be adhered to. The
Client must email us without any delay confirming the cancellation (and
quoting the booking reference number originally advised by the Shopping
Cart) and LONDON AIRPORT
SHUTTLE will then refund whatever payment is due to the Client based on
the amount of days' notice supplied by the hirer (as mentioned above).
In the unlikely event that you do not receive a response from LONDON
AIRPORT SHUTTLE within 24 hours confirming your Hire Cancelation,
please assume for certain that we did not receive your email,
and please kindly email us again or use our ONLINE ENQUIRY FORM to cancel
your Booking with us.
10.COMPENSATION: If in the highly unlikely circumstance a dispute
regarding the quality of our hire service supplied arises, and if we are
then unable to resolve the matter to the hirer’s satisfaction, please note
that in that event the hirer by paying for and finalizing any hire with us
hereby agrees categorically and without exception that: LONDON AIRPORT
SHUTTLE's liability will always be limited to a full refund of all monies
received from the hirer for that particular hire, and that at no time will
any further compensation of any kind become liable or be considered.
LONDON AIRPORT SHUTTLE and
www.Cheap-Heathrow-Taxi.Info are owned by AA Stretch - a Private
Company established in 1988
Represents a 20-Kilogram Medium-Size Suitcase 
Represents
a Carryon (ie. Hand Luggage)
If you have any questions before you book, please fill in the
Enquiry Form
below
We are looking forward to hearing from you and to assisting You in London
